A percepção dos agentes públicos sobre a qualidade de vida no trabalho em uma secretaria municipal de assistência e inclusão social

Abstract

The Municipal Secretariat for Social Assistance and Inclusion plays an important role for society. This is because for the secretariat to function efficiently, it is necessary to pay attention to the quality of life provided to its employees, a key factor responsible for keeping people motivated and happy. The present study has the following general objective: to describe how agents from a Municipal Secretariat for Assistance and Social Inclusion perceived the quality of life in their work environment. The methodology used was a field study with a descriptive approach and the research was classified as qualitative in nature. The main results of the study stand out: the satisfaction of agents in relation to safety at work; the good balance between personal and professional life and the excellent relationship with management and co-workers. Regarding the unfavorable aspects of management, it is important to highlight that in relation to the type of employment relationship, the majority of agents are hired, the secretariat does not develop disease prevention programs, and some agents list prejudices such as discrimination regarding sexual and ethnic orientation, skin color and bullying.