Guia virtual dos museus de São Borja: comunicação museológica contribuindo para a educação patrimonial

Abstract

There are several ways to preserve the history and culture of a society, one of which is the preservation of the historical and cultural heritage of its people. Museums are the mains paces for the preservation of these heritages. The social and technological changes, which society has gone through and is going through, open up new possibilities of visibility and valorization of these museum spaces. With this in mind, the objective of this dissertation is to understand if and how the Guia Virtual dos Museus de São Borja website can be a tool for museological communication and heritage education. The work seeks to foster a dialogue between the themes of communication, education, Creative Industry and museums. The methodological path we have adopted includes bibliographical research to understand the origin of museums, the concepts of cultural heritage and collective memory; reflect on museums as spaces for pedagogical practices, heritage education and as part of the Creative Industry; understand the communicational aspects that extend to museum practices such as network communication and museum communication; as well as understanding virtual museums. Concomitant with the understanding of the key concepts of our work, we present the São Borja Museums Virtual Guide for students from public elementary and highschools and for undergraduate students of history at a private university. Next, we applied a questionnaire with 18 questions to the classes and got 111 responses. We also conducted in-depth interviews with the history teachers of these three classes. Finally, we analyzed the questionnaires and interviews, cross-referenced the data and highlighted some pertinent considerations about these results. Through this path, we answer our guiding question: Museological Communication can contribute to Heritage Education in São Borja, from the website Guia Virtual dos Museus de São Borja because it is recognized as a teaching tool that can help understanding and appreciation of museum spaces.