Políticas públicas de inclusão digital na educação: um método para implementação no município de São Borja/RS

Abstract

Digital exclusion has emerged as a public problem of great relevance to society. Given the relevance of the problem, and when considering it within the educational context, the State has created mechanisms to combat it. These mechanisms, in the form of public policies, seek digital inclusion in schools. Over the years it is possible to observe the publication of programs and policies with this objective. However, researches indicates that the problem still persists. Therefore, it is necessary to carry out work that analyzes its causes and, mainly, contributes to its solution. The research problem refers to how to improve the process of public policies implementation for digital inclusion in municipal elementary schools in São Borja/RS. To achieve the proposed objective, it was necessary to understand the state of the art on public policies for digital inclusion and universalization of the internet in public schools, and analyze the current reality of municipal public schools in São Borja. The general objective of the research, which is to propose a method that improves the process of public policies implementation for digital inclusion in municipal elementary schools in São Borja/RS, was supported by the design science research (DSR) method. Using the DSR method, based on design science, the research works to propose and develop an artifact with the aim of satisfactorily solving the problem presented. To define the problem, bibliographical research and direct observation are used. Bibliographic and documentary research are used, with support from grey literature and environmental analysis, to identify artifacts. These initial steps support the creative process of proposing the artifact through the abductive approach. After the proposition, the work describes the development and evaluation of the artifact. With the validation of the design and relevance cycles, the work fulfills its objective, serving as a reference for other research and analysis, and, by making the artifact available to the municipality, it contributes to the improvement of the process of local implementation of public policies for digital inclusion in schools.