Desenvolvimento e avaliação de um painel de informações para monitoramento da evasão e retenção na UNIPAMPA

Abstract

Dropout and retention in higher education have been extensively studied, with researchers proposing various methods to synthesize and analyze data. Bibliographic studies indicate that data dashboards are helpful for analysis and decision-making. These studies also reveal a gap in applying UI/UX techniques to develop these dashboards. In response to this, we present in this paper the development of dashboards for displaying data related to retention and attrition in higher education, created with the support of UI/UX techniques. The resulting dashboards were evaluated using the SUS method, in which we achieved an average score of 84.5, indicating high usability and user acceptance.