Um framework conceitual de apoio à gestão de controle de qualidade em jogos digitais

Abstract

The following Graduation Conclusion Thesis addresses about the quality control field in digital games, focusing on testing phase and its techniques, product quality and user feedback. The problem to be explored is based on the game development team’s necessity to explore, prioritize and implement testing tecniques that will achieve an excelent final product quality, considering the requirements previously gathered. On this paper, it was proposed a recommendation software which will serve as a support tool for quality control phase management on gaming development companies, having the differential aspect to elaborate an adapted report considering the game’s context. Using an ad hoc approach, studies were searched on the literature to comprehend and map what testing techniques and its effective contributions were being applied in game projects. Initially, it was observed that there are many testing practices and tecniques being utilized on the gaming industry. However, game studios does not seem to take advantage of such tecniques for a couple reasons, mainly because of schedule and cost management. For the validation of the study, a survey was proposed with professionals in the area of software testing and/or quality control focused on digital games, where there was an evaluation of 10 scenarios with characteristics in relation to the testing stage. With this, a preliminary application was developed that supports developers by providing a description of the best test techniques to be used. Finally, it is noted the relevance of a recommendation software which will give support to digital game development teams, since there is no testing and tools use standardization definied to the context of each game, in addition to the fact that there is a great difference regarding the opinions of professionals in the field about which techniques are better depending on a specific context.