Gestão de projetos na administração pública municipal: um estudo de viabilidade de implementação de escritório de projetos em uma prefeitura

Abstract

Public administration continually seeks to improve the quality of services provided to the population. Project Management is an essential strategic practice for the public sector, in order to gain quality and effectiveness. Aiming at efficiency in the public sector, this study sought to analyze the feasibility of implementing a project office in a city hall in the interior of the state of Rio Grande do Sul. This is a qualitative and descriptive research, developed in the form of a single case study. Data were collected through participant observation and semistructured interviews with civil servants who participate directly or indirectly in the City Hall's Project Management processes. The analysis technique employed was content analysis. Through the analyzes it was possible to study the reality/routine of the actions of the city hall in the scope of the development of projects. It was found, in the current situation, the impossibility of implementing a Project Office insofar as the servers still need training in the Project Management area, in addition to the existence of a culture of resistance to changes on the part of the servers.