Gestão logística de medicamentos: uma análise em um hospital público

Abstract

The issue of medication and material management in hospital environments is of great importance, especially in organizations that use public money to maintain their activities. This study has the general objective: to describe the logistical activities in the management of medicines and supplies at a public hospital in the city of Santana do Livramento/RS. The processes of acquisition, selection, storage, control and distribution of medicines are analyzed. For this, a descriptive analysis is used, with a qualitative approach, through the case study. Data were collected from five interviews, in a semi-structured way and data collection in the Standard Operating Procedures manuals (SOP) which structures and dictates the guidelines for medication management in the hospital, which is the object of this research. A content analysis was carried out, where it was possible to identify how the medication management processes are, it is possible to perceive several demands on the professionals who are part of this sector, having some difficulties with the inventory management software, not highlighting any failure or demand from professionals, as it is notable that the organization uses standard procedure manuals for all its activities, providing support and competence to the employees who are part of these processes.