Métodos de controle de estoque, previsão de demanda e compra: uma pesquisa – ação no Lojão Total em Santana do Livramento – RS

Abstract

Having control methods to manage the number of goods in stock is important so that a large part of an organization's capital does not remain invested in an inventory of obsolete goods. Thus, knowing when and how much to buy is extremely relevant for companies that want to remain competitive in the market. This study sought to find and implement the best methods of inventory control, demand management, and purchasing for the company Lojão Total in Santana do Livramento – RS, a company that has been located in the city for 20 years, and during that time has grown significantly in size and quantity of goods, reaching a considerable value of its capital invested in the stock. Thus, carrying out this exploratory research with a quantitative and qualitative approach, using the action research method can be convenient for having control of the company's stock level. After studying some control methods, it was decided to implement demand forecasting tools through simple moving averages and the use of order point calculation to carry out purchases. Despite some limitations, such as the short time to apply the tools and measure their effects, it was possible to see positive results from this research. The dissemination of knowledge about inventory and purchasing processes and the better use of the tools offered by the company's software were some of the results obtained in this study.