Critérios e indicadores de governança em smart cities: uma revisão sistemática da literatura

Abstract

The focus of this dissertation is on the theme of smart cities, especially under the governance dimension. Its intent is to cast requirements and indicators and possible ways of measurement in smart cities, the analysis of initiatives and concepts identified in the literature. Thus, the specific goals are the following: a) widely map the production of knowledge which characterize and define the state of art about smart cities; b) identify and show measurable requirements and indicators, from the dimension of governance in smart cities, found in scientific literature. c) from the findings in the systematic review create a scale of requirements and indicators about the governance dimension in smart cities. Methods and Materials: Through a systematic review of the literature, understood as a method of synthesis of evidence, nine documents of the scientific article were analyzed. Publications are concentrated between the years 2018 and 2020, indexed to the main base collection of Web of Science (WoS), as well as expert devices. Combined with systematic review, a scientometric and bibliometric approach was used. The analysis focused on three complementary concepts: the bibliographic coupling of sources, the co-citation of texts and co-occurence of terms, from the original WoS database, with thee thousand eight hundred thirty-five (3.835) documents. Results: The systematic review of the nine documents identified six main dimensions, in which the requirements and indicators are distributed in six dimensions: democracy, accountability, government, services and management and technology and infrastructure. Already, with a widely view about smart cities, through the eyes of scientometrics, it was possible to notice that the area is organized especially around themes like Internet of Things (IoT), conceptualization of smart cities, conceptualization and technology (Big Data, TIC's, Internet) and, governance and public policy. Discussion: In the analysis of studies, it is possible to conclude: there are overlapping indicators, which are associated with public services use, implementation of technologies in the provision of public services, transparency of data on government and public service activities, participation, among others. The extracted requirements and indicators still include physical infrastructure, social and human factors, technologies, monitoring of resources and activities, socio economic development, innovative management.