Os modelos de administração pública na secretaria de administração da Prefeitura municipal de Santana do Livramento/RS

Abstract

This study has been developed on the Secretary of Administration of the city hall on Santana do Livramento - RS, considering that it has been difficult to implement management in this division, and aimed to analyze how the coexistence between the patrimonialist and bureaucratic administration models make it difficult to implement a new system in the town administration. Therefore, it is necessary to verify the characteristics of the patrimonialist and bureaucratic management models present in the Secretary and identify how the managerial model is being implemented, to point out which characteristics of the patrimonialist and bureaucratic models make the implementation of managerialism difficult. The theoretical framework of the research was explained in order to present the characteristics and concepts of the patrimonialist, bureaucratic and managerial models of public administration. A qualitative case study has been conducted at the Secretary of Administration on Santana do Livramento - RS town hall. As a method to understand the research universe, this study is characterized as descriptive and qualitative, so to achieve the objectives proposed in this study an analysis has been performed to describe the coexistence of management models. In the data collection instruments such as participant observation of the researcher, document analysis and interviews have been preformed. The content analysis was used to analyze the collected data. In view of this, it has been verified that there are patrimonial and bureucratic traces that prevent the progress of the implementation of managerialism, among the main are: the prevalence of political interests over those of the town hall management, and the immutability of planning. It has been also possible to identify measures for the implementation of the mamagement model in the public sector of the town hall, such as the reduction of overtime, the restructuring of the archive sector, the implementation of the digital protocol, fundraising, among others. It was concluded that the research contributes for researchers to seek to use the study to deepen the theme, while for managers the research helped to identify the main barriers that prevent the increase of efficiency and the constant improvement of services provided to society, may be used for possible corrections in the form of provision of these services.