Educação corporativa como diferencial competitivo na empresa Sodexo Porto Alegre

Abstract

This present research has as mainly goal to understand how is created and what impact the corporate education does in the life of the employees of Sodexo-Porto Alegre, a food production company and service provider. In a more specific way, the research was to identify the technological resources applied in the corporate education, the prevailing methodologies in training were investigated, development and andragogy practices and to verify the satisfaction of the company's employees. Regarding the methodology, a descriptive research was made with qualitative and quantitative approach. The instrument used in the data collection was a structured interview and a quiz. The results pointed that in the current scenario the use of technological resources is absolutely essential to maintain a up-to-date knowledge. The results also shows the use of online and webnar platforms as well as several learning methodologies such as e-learning, blended learning , On the job, face to face, the 70:20:10 based on andragogy method. it was confirmed the employees satisfaction with the programs used for the corporative education and the company as a whole, showing that corporate education offers a different and interesting path to the company, helping them to improve their relationship with their target audience.