Requisitos de segurança e privacidade no desenvolvimento de tecnologia web para/com crianças: integrando técnicas e práticas de interação humano-computador e engenharia de software

Abstract

Systems developed for web have concerns related to privacy and security requirements introduced in their projects. However, the existing technical solutions do not necessarily take into account the use of web technologies by children, who constitute a more vulnerable group on the Internet. The Human-Computer Interaction (HCI) literature has shown the importance of bringing the user into the software design process and this kind of involvement has received attention in the software design for children, yet privacy and security requirements have not been considered in an appropriate way in the web technology's design process for this public. Through the integration of HCI and Software Engineering (SE) techniques and practices, such requirements can be adequately addressed in the web technology's design process for/with children, also taking into account the perspectives of the children themselves. Based on this context, this work aims at meeting privacy and security requirements in the web technology‟s design for/with children. A qualitative research approach was adopted in the development of a “School Social Network”, with the collaboration of “Projovem Adolescente” participants in Alegrete, RS, Brazil. The development was conducted through a process with emphasis on Participatory Design, which integrated technics and practices from HCI and SE, generating a web technology of questions and answers about knowledge regarding the levels of Elementary and Middle Education. The results obtained with this work indicate that integrating HCI and SE techniques and practices helps in the analysis and the specification of security and privacy requirements in the context of web technologies for children, and the adaptation of the Participatory Analogy method is an example of this. Thus, we propose as future work observing the use of the system after its implementation. We also recommend the system evolution so it can become a platform for learning.