Estudo de aderência ao nível II do modelo CMMI-DEV no núcleo de tecnologia da informação e comunicação

Abstract

The technology market lives in constant changing, where companies and organizations seeking reevaluate their organizational structures and their production processes, aiming at further organization, productivity and primordially higher quality of your product. In order to stay competitive in the market the companies have sought to focus on improving and increase of the maturity of their processes. Within that context, this work intends to carry out a study of adherence to level 2, of the model CMMI, in the process of the software development of the Center for Information Technology and Communication (NTIC), aiming for a broad understanding regarding the current status of software processes which the organization works. Such achievement will make possible the identification of strong points and also the most critical processes inside the development, letting the industry aware of the current situation of their processes. With this, have been raised guidelines for improvement based on the quality targets of each process area crafted, listing tasks and best practices to be followed within the sector. From this, the organization can start a course of enhancements to their processes, aiming to improve substantially the maturity of their processes.