Bem-estar e desafios no trabalho dos conselheiros tutelares em Sant’ana do Livramento – RS

Abstract

His study aimed to investigate how work may affect the mental health of workers in the Child Protection Council of Sant’Ana do Livramento-RS, with an emphasis on working conditions, challenges faced, and perceptions of these professionals' well-being. The research was qualitative and descriptive, using narrative inquiry to capture the subjective experiences of the interviewees. Semi-structured interviews were conducted with four of the five councilors in the municipality, and the data were analyzed using content analysis. The results indicated that the mental health of the councilors is negatively impacted by factors such as work overload, lack of adequate resources, poor physical infrastructure, and absence of specialized psychological support. Although experience and continuous training are viewed as positive aspects, many councilors stated that working conditions and formal training are still insufficient to ensure quality service. Emotional overload, low wages, and constant pressure also emerged as predominant factors, leading to significant psychological strain. It is considered that the mental health of the councilors is closely linked to the structural, emotional, and financial contexts in which these professionals operate. To enable them to perform their duties effectively, it is essential to improve working conditions, ensuring the well-being of councilors and, consequently, a higher quality of service for the community