Proposição de melhorias em um processo de gerenciamento de configuração de software

Abstract

Every software development team must have a defined software process, and for this it must be chosen the model that is best suitable to the team necessities. Independently of the chosen process, it must be adopted as support activity the configuration management, which allows the identification of the configuration items that must be controlled and the definition of the role of the involved ones. The proposal of this work is based in to model the configuration management process of the Communication and Information Technology Directory, which is currently realized in an empirical way, and to propose improvements based on the actual literature. Then, it is waited to contribute with the formalization of the software configuration management process, the identification of improvements and the propose of a software configuration management process adequate to the reality of the Communication and Information Technology Directory. As methodology, it was utilized a case study, to understand the current software configuration management process it were realized informal interviews and direct observations in the case study local. For modeling and representation of the formalized process, it was utilized the Business Processing Model Notation. As result, it was possible to verify the general flow of the software configuration management process of the Communication and Information Technology Directory, identifying the involved on the process. After the comprehension of the current process, it were identified possible improvement points that were added to the improve process model. This model was discussed and refined with the System Development Coordination team in order to allow the model of the future process to attend the sector reality. At the end of the proposed work, it was obtained as result a model of software configuration management process that attended the reality of the sector, aggregating quality and allowing better visualization of the software configuration management process.