Gestão estratégica de pessoas: treinamento e capacitação de servidores

Abstract

Strategic people management plays a crucial role in public administration innovation. This academic summary addresses the topic of training and qualification of civil servants as an essential component to promote innovation in public administration. The general objective was limited to investigating the employees' perception of the relevance of training to generate innovation, the study was classified as qualitative, and the technique used to analyze the data collected was content analysis. Firstly, the GUT matrix was used to identify and classify the main demands on employee training. The results pointed to a demand for budgetary training, training of municipal health managers, people management, artificial intelligence courses to optimize time in bureaucratic processes, social and control, strategic planning and control and specialization in public management. Regarding the perception of municipal public managers about the importance of people management, there is an understanding that the role of public managers is to seek tools to develop employees. However, it is clear that there is currently no planning to qualify and train public servants. Finally, it is recommended that partnerships be formed with educational institutions, so that training can be offered in the scope of technical and human skills. The results of this study revealed that training and capacity building played a fundamental role in facilitating innovation in public administration.