Gestão da diversidade: novos desafios para os gestores de Santana do Livramento

Abstract

The production of research in the area of organizational diversity is still under development, to expand knowledge on this subject, this article has the general objective of describing how diversity is being welcomed in the organizations of the retail trade of household appliances in Santana do Livramento. In the methodological procedures, qualitative research with a descriptive approach is used and as the main source of data collection, the use of semi structured interviews with the managers of the organizations stands out. This procedure aims to meet the specific objectives of the study, that is, to identify how these companies are understanding diversity in the work environment, the existence of challenges on the part of managers with inclusion, as well as practices and policies aimed at managing diversity. The analysis carried out portrays the existence of knowledge of diversity management among managers, however, policies and practices related to the subject are still under development. The results of the research demonstrate that the current management of the establishments lists diversity as an essential subject for the good progress of the company, based on this understanding, they consider that the management of diversity has an important role in the training of professionals and the development of the organization.