Gestão de manutenção em uma empresa de transporte coletivo urbano: um estudo de caso

Abstract

Maintenance management in a vehicles fleet is an important process for the success of transport operations, as it has a direct impact on costs and safety. Ignoring maintenance is not the best strategy. Technical care along with maintenance control are indispensable for the regular, proper, and permanent functioning of machines, equipment, vehicles, and engines. This work has as a proposal the elaboration of a maintenance management plan for a public transportation company, and the definition of guidelines, to generate a decrease in maintenance costs through the elimination of identified losses. Among the expected benefits are increased safety, accident reduction, better vehicle performance, longer fleet life, cost control in repairs and less fleet idleness. The work will propose a new process for the maintenance department of the company under study, reducing costs and improving its image before the users. Keywords: maintenance managementl, public transportation, fleet maintenance.