O reflexo da pandemia de covid-19 nos projetos de empresas do setor de eventos de Santana do Livramento – RS

Abstract

In view of the Covid-19 pandemic and all its effects, this research sought to analyze the impact of the Covid-19 pandemic on projects in the events sector of the city of Santana do Livramento. The theoretical framework discusses the concepts of project management, stakeholder management, and risk and change management. This research is defined as qualitative, descriptive in nature. The method chosen was triangulation. The instruments for data collection were participant observations, considering that the researcher works in the event industry, semi-structured interviews, and secondary data extracted from websites and municipal decrees. In all, six entrepreneurs from the events sector of Santana do Livramento were interviewed. The analysis was divided into three blocks: profile of the interviewees in order to characterize their realities, scenario before the Covid-19 pandemic, to measure how the events were organized and finally the impact of the Covid-19 pandemic on the projects to analyze the reflection that the Covid-19 pandemic caused in the projects of these companies. The main results found were that the entrepreneurs did not perform a risk and change management because never before in history had something like this happened, the project management was totally impacted and the entrepreneurs who managed not to close their companies have been since the beginning of the Covid-19 pandemic dedicating themselves mainly to perform a good management of their stakeholders with emphasis on customers and employees.