Gerenciamento da manutenção em uma usina termelétrica: estudo de caso utilizando o software SAP/R3

Abstract

ERP (Enterprise Resource Planning) systems consist of data and processes integration softwares that have radically changed interaction among people, processes and information flow in organizations. The maintenance activities planning sector has benefited from the services provided by the ERP systems. This study aims at improving the process of maintenance activities planning in an electric power company by applying an ERP system. To do so, it will be sought to identify the way how the aforementioned processes are executed so as to suggest improvements. The data for the preparation of this study were collected through the participatory research method, this method made possible through the interaction of the author with officials from various sectors of the target company, identify the key factors that could be exploited to achieve proposed objectives. The chosen software for execution was SAP R/3 due to the fact that this is already used in the company, what makes the application of the suggested improvements easier as well as the communication with the other sectors of the company that make use of other modules of the same software. Finally, aim to suggest improvements in the company's maintenance process was achieved through the details of each activity, for further explanation of the information necessary to carry out the same and preparing suggestions for improvements for each activity and the responsibilities of each sector.