As condições de trabalho na secretaria de assistência social da prefeitura de Quaraí/RS

Abstract

This study had to analyze how the working conditions are perceived by hired employees and civil servants of the Secretariat of Social Assistance of Quaraí-RS City Hall. The study used descriptive research with qualitative approach, using the case study method, characterized as a single holistic case. The sources of evidence used were direct observation, interviews and physical artifacts, and the results were analyzed using the interpretative analysis technique. From the collected data, it was concluded that, based on the decent work indicators, the topic of equality of treatment and gender were completely addressed. Regarding social dialogue, employees are not satisfied with the representation of the municipal union. In terms of remuneration, they share their opinion, and only civil servants were comfortable talking about how they feel undervalued. Still, regarding equity in labor relations, it was possible to identify from the statements of employees that all are treated in the same way. Finally, on social security, it was noticed that many of them were suspicious and chose not to discuss the subject. The main results demonstrate the contradictions experienced by employees, because although some feel devalued in some of the decent work items, they value the permanence and improvement in the work environment.