A questão ambiental no setor hoteleiro: uma abordagem sobre a Gestão Ambiental, desenvolvida atualmente nos hotéis e pousadas do Município de São Gabriel, RS

Abstract

Due to the severity of environmental problems, is observed in companies, an increase in environmental awareness, regardless of the branch in which they operate. This work aims to evaluate the situation of environmental management currently applied in hotels in the city of São Gabriel, RS, town during the summer period houses Argentinean tourists, Uruguayan and Chilean moving to the Brazilian coast, the largest flow of these during the month of January. For this study a survey (questionnaire) was performed characterized as: quantitative, descriptive, exploratory, held in companies of the local hotel industry, the application of this questionnaire was conducted during the months of September to November this year. After this study it was found that 67% of managers of local companies have only completed high school, the vast majority has enough experience in that function, and, most hotel companies of the city are characterized, as companies small and family-run, as environmental damage, it was found that only 50% of respondents believe that hotels are likely to cause some kind of environmental damage, however 75% of companies said developing some environmental action, however, are isolated actions. Thus we see the lack of information about the environmental management issue for the local community and especially to those involved in this issue for a hotel become environmentally friendly is necessary to create new routines; provide training to employees; advise guests; and make a careful sorting of waste; or other activities on site, any hotel in the city develops actions of this size. And from what we observed has no interest in adopting them, since there is still no legal requirements for this to happen.