Implementação de políticas públicas: um estudo sobre a rede de atendimento às mulheres vítimas de violência em Santa Maria (RS)

Abstract

The present dissertation analyzes the process of implementing public policies to combat violence against women in the municipality of Santa Maria / RS, considering that this problem has alarming numbers and should be considered in a broad way, as a matter of security, public health and human rights violations. In this sense, it requires a Network of Attendance for an integral service to the necessities that the confrontation of the violence imposes. Thus, we focus this research, more specifically on observing the dynamics that are established in the flow of care to the victims in the implementation process, with special attention to the perceptions that the implementers that deal with this public have about the policy to combat violence against women (LIPSKY, 1980). It aimed to recognize how the public policies of attention to women victims of violence in the city of Santa Maria are being implemented. To that end, a cut was made for the following institutions and the professionals that make up the basic team of action in the institutions of the Attention Network of attention to women in situations of violence: Health Network - Hospital Universitário de Santa Maria (HUSM) nurses, doctors, psychologists and social workers; Social Assistance Network - Reference Center for Social Assistance (CREAS) - psychologist, social worker and coordinator and in the Justice Network - Women's Police Station (DEAM) - police clerk, administrative / reception agent and delegate. Guided by the qualitative methodology, we conducted in-depth semi-structured interviews with these professionals, which were studied by content analysis and semantic networks. As a result, it was verified that the implementation of the public policies of attention to women in situations of violence in the municipality of Santa Maria are influenced by the discretion of the street-level bureaucrats and that these are being partially implemented when talking about the Attention Network , invisibility of women and psychological care.