Gestão de materiais: um estudo de caso nos almoxarifados da prefeitura de Santana do Livramento – RS

Abstract

The issue of materials management is of great relevance to organizations, especially when it comes to the application and control of public resources. The study presents as a research problem: how does the management of materials in the warehouses of the City of Santana do Livramento? In order to respond to this problem, it was defined as a general objective to analyze the management of the warehouses of the City Hall of Santana do Livramento and, as specific objectives, to describe the structure of the warehouses of the city hall; check how the city hall materials are stored; specify the types of materials that are stocked in warehouses; and identify the processes of receiving, distributing materials and controlling inventory. The study was carried out with fifteen secretariats of the Municipality of Santana do Livramento, which are the Secretariats of Education; Construction; Cheers; Tourism; Culture, Sports and Leisure; Transit, Transport and Urban Mobility; Urban Services; Agriculture, Livestock, Supply and Agriculture; Farm; Planning and Environment and Social Assistance and Inclusion; Management; Economic development; Housing and Regularization and General Government, the latter four of which are located in the administrative building of the prefecture, where several sectors are located. Data were collected through semi-structured interviews, which were performed with those responsible for each of the existing warehouses. We sought to identify the methods used, for ways of purchasing, receiving, storing, distributing and controlling the materials. From the analysis of the results, it is verified that several secretariats still use a means of manual control, that is, through tokens; and that there is no internet and telephone availability, which significantly limits the action of the person responsible, in order to elaborate more efficient tools for the performance of their work, since, in the current conjuncture, it is impracticable to conduct a qualified inventory management without the use of appropriate technological resources. The forms of storage were also identified, which mostly occurs with the help of shelves for the organization of the place, as well as the use of cabinets to store various types of materials, such as office and cleaning materials, available in all secretaries, however, depending on each structure and function. There are specific materials for each end activity such as storing diapers, foodstuff and brake oil. The most prevalent form of distribution is the authorization of the person in charge of the requisitioning sector, and in some cases the memorandum is used. For a better qualification of the municipal stock management, it is suggested to solve the mentioned problems, as well as the need to rethink all the procedures used, beginning with the increase of the dialogue between the several secretariats and the central warehouse, in search of a standardization of procedures. Another relevant aspect, which was evidenced, is the need for the city to invest in training the people responsible for storing and controlling inventory in warehouses, enabling them to master and access new technologies in the market.