Práticas de gerenciamento da cadeia de suprimentos: estudo realizado em uma loja de supermercado na cidade de Santana doLlivramento

Abstract

This work had the objective of analyzing the supply chain management of a supermarket in the city of Santana do Livramento-Rio Grande do Sul. A case study was conducted with a descriptive research, qualitative approach and interviews were conducted with the employees for content analysis. The result achieved allowed to identify that the store owns and performs a good supply chain management, where functions within the store are well defined and organized according to established objectives, its employees perform tasks according to the needs of the sectors, where it was possible to analyze the lack of qualification in the procedure of some tasks, automating the work of some employees without developing skills to improve the operation of the sector, to contribute to the performance of the store supermarket.