Mudanças na cultura organizacional em uma empresa de energia elétrica promovidas pela transição de contrato de empresas de concessão pública

Abstract

The general objective of this study was to analyze the impacts on organizational culture in an electric power company promoted by the contract transition of public concession companies. For this, a qualitative case study was carried out involving the companies Alfa and Beta, respectively, former and current electricity concessionaire in the municipality of Santana do Livramento, where secondary data and interviews with 19 employees were collected. For the analysis of the case, the theory of Schein (2009) was taken on the aspects that make up the organizational culture: the artifacts; the beliefs and values exposed; and basic assumptions. As a result, it can be seen that both companies have security as a non-negotiable value, but that they distinguish themselves when elaborating their normative and actions to guarantee the realization of this value on a daily basis. It is also relevant to point out at that the Alpha and Beta companies have a differentiated remuneration system, reflecting a system focused on productivity, in the case of the Alpha; company, and rigid formulation for career growth, as in the Beta company. Finally, it appears that the transition process between the companies brought changes in the organizational culture in the perception of its employees, mainly in relation to remuneration and career plan. The organizational culture of the Alpha company was more focused on results, while the Beta company is more focused on safety and career development