Práticas socioambientais de empresas vencedoras do prêmio nacional do da qualidade (PNQ)

Abstract

The humanity evolution has as one of main points the development of man and his well-being, even if that man has to hit their habitat irresponsibly, ignoring all warnings that the environment sends you. If in past the environmental assaults were not enough to significantly change the environment, today the climatic effects of global warming. Water shortages for public supply, disturbing quality of the air we breathe, irresponsible and rampant product placement toxic persistent in the environment and many other calamities known by the company shows that the environmental situation is an emergency. Some organs, such as the National Quality Foundation, concerned about with the development and enhancement of production of goods and services, as social and environmental individual responsibility with which they are developed. That foundation, organizes, evaluates and recognizes companies who seek excellence in their management, through the National Quality Award, which evaluates companies according to which the items contained in the Management Excellence Model (MEG). A World Class Company, recognized with the PNQ maximum level, knows that the work have to be oriented by the quality in the process and the concern with directly or indirectly linked to company and individual with the environment. This work is characterized as a research and descriptive nature, as to technical procedure, we opted for a case study in which the collection of information will take place through a semi-structured interview. Objective of this work is to associate Criterion Evaluation Society PNQ with motifs of active authors in the environmental field, and understand the importance of this criterion for a company with excellence in its management, as well as, present practices by winners of the Award national Quality. Lastly, we highlight the analysis of five management reports of companies winning the Trophy National Quality Award Diamond , concomitant with semi-structured interview at the company JOST Brazil , highlight the adotas practices by both companies . These actions very similar among the six organizations studied and show attention and responsibility exercised by the winning companies analyzed Award.