A gestão de pessoas na secretaria de obras de Santana do Livramento para a eficiência administrativa

Abstract

This research aims to describe the management of people in the Secretariat of Works of the municipality of Santana do Livramento / RS, for administrative efficiency. In order to develop the present research, a case study method was used to analyze the said Public Organization, in particular, the administrative sector, in which it was sought to verify the management model based on the existing models, and the processes of people management. As a research technique, descriptive was used, with a qualitative bias, with a semi-structured interview and two interview scripts, one for the manager and the other for the servers for the primary data collection. As data collection was done a documentary analysis and in a complementary way a participant observation. The results of the research show that the secretariat uses a management model that is closer to the bureaucratic model, does not have a formally structured model of people management. As a suggestion, the establishment of a formal procedural roadmap and the creation of a manual for people management in the secretariat, based on the existing manuals in the private sphere, are indicated. And as a suggestion for future studies to be replicated in other prefectures.