Qualidade de vida no trabalho e estresse: Um estudo dos profissionais que trabalham em agências lotéricas de Santana do Livramento

Abstract

This study aimed to identify the factors presented as occupational stressors, and how they affect the daily activity of the employees of the lottery agencies of the city of Santana do Livramento. This research is a case study, with qualitative bias, being the data collected through a semi-structured interview script and the analyzes were performed based on the interpretative analyses. As a result, it was verified that the employees of the lottery agencies have a high level of estress, generated by the activies performed within the organization. They believe that the implemetation of the quality of life program in the company, could reduce the adverse effects, with this raising the satisfection and performance of the contributors.