Perfil de um líder organizacional para a otimização das relações de trabalho na Universidade Federal do Pampa - campus Sant’ ana do Livramento

Abstract

This study aimed to identify the profile of an organizational leader to better optimize work generations at the Federal University of Pampa - Sant’Ana do Livramento Campus. The case study method was used to develop this study, which was conducted at the Federal University of Pampa - Santana do Livramento Campus. Data collection was carried out through structured interviews and the analyses were focused on the qualitative bias. In total, four people who hold leadership and management positions at the university were interviewed. As a result, it was identified that leaders in the institution, in addition to having technical skills and knowledge about their work, need to develop interpersonal skills. These qualities are essential to lead their teams and create a working relationship with less conflict and more productivity