A cultura organizacional e sua influência no processo e decisão de uma organização com funções públicas e privadas: um estudo de caso na Santa Casa de Misericórdia de Santana do Livramento

Abstract

This study aims to identify the elements that characterize the Organizational Culture as an influence to the decision-making process of Santa Casa de Misericórdia in Santana do Livramento. For this research development, the study brings as methodological aspects the use of an exploratory and descriptive case-study, with qualitative bias and the development of interviews to be applied at the local hospital, having as research subjects its board directors. This paper discusses the influence of Organizational Culture in the decision-making process of an entity with both public and private functions. The survey was conducted at Santa Casa de Misericórdia in Santana do Livramento, RS. In order to verify how Culture interferes in decision-making. The method chosen was the qualitative, by which the descriptions in a case- study in the hospital happened. Analysis of the data are based on interpretations of the environment and interviews with the director responsible for the hospital‟s nursing staff, the interpretation of the data found that Organizational Culture is present in all environments, however it is not always taken into account when making decisions and that it does not change so easily. The final considerations place the colected data interpretations, defining how culture can be absorved so quickly and become something legitimate in a short period of time.