Qualidade de vida no trabalho: estudo de caso dos servidores do setor de compras da Secretaria Municipal de Educação de Santana do Livramento - RS

Abstract

Quality of Life at Work (QLW) comprises several aspects such as remuneration, relationship, working conditions, leisure, opportunities for growth and development, linking the man to a constant search for favorable conditions in the workplace. In this context, this study aims to verify the relative aspects of the QLW in the perception of servers the Purchasing Sector Municipal Santana do Livramento Education - RS. For this we used a case study with a qualitative approach was carried out through a theoretical study, which enabled us to understand the complexity of the concept of QLW based on Walton's notes (1973 cited Freitas and Souza, 2009), which establishes criteria, divided into eight conceptual categories; and a data collection along with the servers in the industry through the application of interviews with open and closed questions. According to the survey, there was the existence of satisfaction on the quality of working life between servers in the industry. However, there is a need for the creation of generating programs and actions of QLW, which will help in the growth of a few points that should be improved in the institution, so that thus make possible an effective gain in carrying out daily activities in the sector. Yet it was found that the servers recognize this need, but there are difficulties deployments because it is a public sector where there is little exploration in the QLW practices