Estilos de liderança: um estudo de caso em uma empresa do ramo farmacêutico de Santana do Livramento/RS

Abstract

Nowadays, leadership is understood as a competitive differential in organizations, resulting in the existence of several styles of leadership. Melo (2004) describes the existence of three styles of leadership, which are, task, relationship and situational. Therefore, this research has as main objective to verify the leadership styles present in the management of a network of the pharmaceutical branch of Santana do Livramento / RS. For that, a case study of descriptive nature and quantitative approach was carried out. Where, the data were collected through questionnaires based on the Melo (2004) Management Styles Assessment Scale (EAEG), and applied to seven leaders and twenty-four members of the organization under study. The method of data analysis used was descriptive statistics. The main results identified a divergence between the perception of leaders and members. For leaders, the predominant leadership style is situational, but in the view of the leadership, the perceived leadership style is the relationship. Thus, it is concluded that the leaders of the organization studied seek to act in a flexible way, combining the focus on the purposes and objectives of the organization with the friendly relationship with the leaders.