Fatores que influenciam a produtividade do colaborador: um estudo de caso na Clínica Cardio Nefroclínica

Abstract

The issues surrounding productivity have been explored with more attention lately due to the rise of competition and competitiveness in the market in general. Therefore, companies realized the importance of development of the human capital among organizations, seeking to understand better people and their necessities, thus developing tools that seek mainly their satisfaction and the rise of productivity of the team. The finality of the development of this research aimed to understand the needs that boosted the contributors’ productivity at Cardio Nefroclínica, as well as which tools the company uses and make a comparative between both aspects to verify the balance among contributors’ perceptions vs. leader. As a basis for the study a review of the bibliography which presents concepts on the topic of productivity was done, which highlighted individual variables, of group and of organizational system. Within this context, they addressed issues involving motivation, satisfaction, leadership, organizational culture among others. The research used a qualitative study, in which individuals semi-structured interviews with the base of contributors used as example and the business leadership. During the execution of the research and the results achievement, it was observed that the employees feel valued and included in the processes of qualification and professional development, presenting in general satisfaction with the organization and promoting and elevating their production. It was noticed that the area of management has total interest in being aware of its employees needs in order to satisfy their needs as far as possible, providing a highly productive team. According to the results obtained through the research, it was possible to conclude that there is a resemblance in the view of productivity of the collaborator and the company.